Five roles, four countries, sixteen years — anchored by a five-year flagship chapter running regional IT for Louis Vuitton across the Middle East.
Louis Vuitton Middle East · Aug 2019 – Oct 2024 · 65+ IS&T projects across 7 GCC countries.
Depth in ITSM. Breadth across everything else. Five roles, four countries, sixteen years.
Lifecycle ownership across Incident, Problem, Change, Major Incident, CMDB and CSI. Fewer SLA breaches, faster MTTR, root causes that stay resolved.
End-to-end IT ownership across multi-country environments — infrastructure, EUC, vendor governance, budget accountability. 24 sites, 7 GCC markets, 99.9% uptime.
65+ technology rollouts — store openings, Oracle XStore migrations, Azure transitions, RFID, clienteling. Every one on time. Zero disruptions.
Advanced Certificate, IIT Delhi 2025. Applying ISM, AHP and DEMATEL to root-cause analysis and predictive service analytics — data into decisions, not just dashboards.
Awards signed by Valtech's COO and Louis Vuitton's Group CIO — earned in the first three years, and the standard held for the next thirteen.
One of ~40 handpicked candidates across all LV EMEA regions, and one of only two from IT. Two immersive weeks in Paris with dedicated executive coaching. Graduates progress to Director and senior leadership roles within LV.
Signed by the Group CIO of Louis Vuitton, for commendable contribution to LV RMS maintenance and 24×7 support.
Available immediately, open to relocation — full-time, hybrid, remote or consulting.
“Structure. Scale. Move.”
— Fawaz Majeed